Texting policy

GlowBid sends text messages on behalf of the lighting installer you asked for a quote. The installer's name is in every message. GlowBid never sells or shares your number, and never sends marketing.

What you agreed to

When you give an installer your mobile number and tick the box that says you agree to receive texts about your quote, you agree to receive these messages from that installer through GlowBid:

• Your quote link, when the installer sends it.
• Up to three reminders while the quote is still open.
• Job updates once work is booked: the booking, a reminder the day before, when the crew is on the way, when they start, and when they finish with a link to confirm.

Message frequency depends on your quote and your job; a typical customer receives four to eight texts in a season. Message and data rates may apply.

How to stop

Reply STOP to any message and texting stops immediately for your number. Reply HELP for help, or email hello@getglowbid.com. Stopping texts does not cancel your quote or your job; the installer will reach you by phone or email instead.

For installers

Only text customers who agreed to it. The checkbox in the customer form records the date of consent, the public request page records it when the homeowner ticks it themselves, and a STOP reply switches texting off for that number across your account.

Last updated September 2, 2026. Questions: hello@getglowbid.com